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Neatek Technology

Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A membership is required to submit a ticket. You would need to login to access our Support center. If you are not a member yet, please register a new account.

Open A New Ticket


Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Open a New Ticket

Check Ticket Status


We provide archives and history of all your current and past support requests complete with responses.

Check Ticket Status

Contact Us Form

For service requests not involving single products or after sale services, you are welcome to use the Inquiry Form to request a service for your need. If you just have a simple question and looking for a short answer, you can also use the Contact Us Form.