In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A membership is required to submit a ticket. You would need to login to access our Support center. If you are not a member yet, please register a new account.
For service requests not involving single products or after sale services, you are welcome to use the Inquiry Form to request a service for your need. If you just have a simple question and looking for a short answer, you can also use the Contact Us Form.